Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us and information generated through your use of our services. This includes:

Personal Information You Provide

• Contact information: Name, email address, phone number, and mailing address when you book appointments, fill out forms, or contact us.
• Health information: Medical history, health conditions, medications, and areas of concern shared on intake forms to ensure safe and effective treatment.
• Appointment information: Service preferences, scheduling details, practitioner preferences, and session notes.
• Payment information: Payment method details processed through our secure payment processor. We do not store credit card numbers on our systems.
• Communications: Messages you send us via email, phone, or our contact form.

Information Collected Automatically

• Website usage data: Pages visited, time spent on pages, referring URLs, and browser type.
• Device information: IP address, operating system, and device type.
• Cookies and similar technologies: See our Cookies section below.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Provide safe, personalized massage therapy treatments
• Communicate with you about appointments, services, and promotions
• Process payments and send receipts
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal obligations
• Send occasional marketing communications (with your consent)

3. How We Protect Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data, including:

• Secure storage of health intake forms in locked, private areas
• Use of encrypted payment processing through trusted third-party providers
• Limited access to client records to authorized staff only
• Regular review of our data handling practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We work with trusted third-party services for appointment scheduling, payment processing, email communications, and website hosting. These providers only access information necessary to perform their services and are required to protect it.
• Legal requirements: We may disclose information if required by law, court order, or legal process.
• Safety: We may share information to protect the safety of our clients, staff, or the public.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience. These include:

• Essential cookies: Required for the website to function properly (e.g., session management).
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These collect anonymous usage data.
• Functionality cookies: Remember your preferences to provide a more personalized experience.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

6. Third-Party Services

Our website and business operations may use the following types of third-party services:

• Appointment scheduling: Online booking platform for managing appointments
• Payment processing: Secure payment gateway for processing transactions
• Website analytics: Tools to understand website traffic and improve our online presence
• Email communications: Services for sending appointment confirmations and occasional newsletters
• Maps: Google Maps for displaying our location

Each of these services has its own privacy policy governing its use of your data. We encourage you to review their policies.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
• Data portability: Request your data in a commonly used format.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information is collected and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Health intake forms and session records are retained in accordance with California regulations governing healthcare-related records. You may request deletion of your data at any time, subject to these requirements.

9. Children's Privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this privacy policy, want to exercise your rights, or have concerns about how your data is handled, please contact us:

• Email: meesamethod@gmail.com
• Phone: (628) 292-5999
• Address: 1407 4th St, San Rafael, CA 94901